Commonly Asked Questions

ORDERS TYPICALLY TAKE 2-3 WEEKS TO SHIP OUT. THIS IS BECAUSE ALL OF THE BUNK BED BEDDING IS CUSTOM AND MADE TO ORDER. IT CAN SOMETIMES TAKE LONGER, DEPENDING ON WHETHER THE FABRICS ARE CURRENTLY IN-HOUSE OR NEED TO BE ORDERED IN FROM THE FABRIC MANUFACTURER (U.S. LOCATION) THIS CAN ADD ABOUT A WEEK TO THE MANUFACTURING TIME. YOU DO HAVE THE OPTION OF RUSHING YOUR ORDER FOR $75, WHICH MEANS THAT YOUR ORDER SHOULD SHIP OUT WITHIN 5-7 BUSINESS DAYS. THIS IS FOR MANUFACTURING ONLY, SHIPPING WILL BE ABOUT A WEEK. YOU CAN ALSO CHOOSE TO EXPEDITE SHIPPING (ACTUAL COST OF SHIPPING MINUS STANDARD SHIPPING). IF BOTH MANUFACTURING AND SHIPPING ARE EXPEDITED, THE VERY SOONEST YOU COULD GET YOUR BEDDING IS ABOUT 10 DAYS FROM YOUR ORDER DATE. NOTE: WE SHIP VIA USPS.

AFTER YOUR ORDER IS RECEIVED, A PURCHASE ORDER WITH YOUR PRODUCTS WILL BE WRITTEN UP AND WILL INCLUDE: YOUR BEDDING PRODUCTS AND SPECIFICATIONS, YOUR MAILING ADDRESS, PICTURES OF YOUR CHOSEN FABRICS, ETC. YOU WILL RECEIVE IT IN AN E-MAIL WITHIN 24 HRS OF YOUR ORDER. THEREFORE, YOU WILL HAVE AN OPPORTUNITY TO CHECK AND APPROVE THAT EVERYTHING IS CORRECT BEFORE IT IS MANUFACTURED. YOU WILL ALSO HAVE A CHANCE TO ASK QUESTIONS IF YOU HAVE ANY.

ALL BUNK BED BEDDING IS CUSTOM MADE TO ORDER, AND YOU WANT TO GET BEDDING THAT FITS YOUR BUNK BED. FOR BUNK BED HUGGER COMFORTERS, ADD 1/2″ TO YOUR ACTUAL MATTRESS DEPTH. FOR INSEPARABLE SHEETS OR SHEETS WITH A FITTED TOP SHEET, ADD 2″ TO THE DEPTH. FOR EXAMPLE, , FOR AN 8″ MATTRESS, YOU WOULD NEED A 8 1/2″ HUGGER COMFORTER AND 10″ INSEPARABLE SHEETS. YOU WILL NEED MORE DEPTH FOR SHEETS SO THAT THEY WILL WRAP UNDER THE MATTRESS AND STAY ON THE BED.

THERE ARE NO EXACT MATCHES, BUT SOME ARE PRETTY CLOSE. WE TEND TO STEER PEOPLE TOWARDS WHITE OR CREME TO MATCH THE BASE FABRIC COLOR (WHITE OR NATURAL)

IT IS RECOMMENDED TO WASH BUNK BED COMFORTERS IN COLD WATER IN AN EXTRA LARGE CAPACITY WASHER. FOR DRYING, USE THE LOWEST POSSIBLE HEAT SETTING AVAILABLE OR HANG DRY.

OUR SHOPPING CART SYSTEM HAS A COUPON INPUT BOX BY DEFAULT, BUT WE DO NOT OFFER COUPONS.